Frequently Asked Questions

At BioAccess Pharmacy, we understand that navigating specialty medications can be complex. Here are some of the most common questions we receive from patients and healthcare providers.

  • What services does BioAccess Pharmacy offer?

    We provide personalized care in Neurology, Rheumatology, and Oncology, including insurance coordination, copay assistance, infusion support, and free local delivery across Southern California.

  • How can I get my medications delivered?

    We offer free delivery services for all our patients. Simply provide your address, and our team will ensure your medications arrive safely and on time.

  • What should I do if I have insurance questions?

    Our experienced team is here to assist you with any insurance-related inquiries. We can help you understand your coverage and navigate the claims process.

  • Do you offer support for copay assistance?

    Yes, we provide copay assistance programs to help reduce out-of-pocket costs for eligible patients. Our team will guide you through the application process.

  • Can I receive my infusion therapy at home?

    Absolutely! We offer home infusion services, allowing you to receive your treatment in the comfort of your own home, with the support of our trained professionals.

Need More Help?

If you have additional questions or need personalized assistance, please reach out to our compassionate team. We're here to support you every step of the way.